FAQs
Frequently asked questions about machines
How to Choose the Right Laser Marking Machine?
To choose the right laser marking machine, consider material type, marking precision, speed, and budget. Common types include fiber, CO2, and UV laser markers, suitable for metals, non-metals, and fine materials respectively.
Why does the laser not come out of the laser after clicking the "mark" button?
Possible causes:
1. The laser is not powered on;
2. The signal line connecting the laser to the control card is faulty;
3. The switching power supply used by the laser is faulty;
4. The laser itself is faulty;
5. The control card is faulty;
6. Incorrect selection of control card type;
7. The selection and setting of the laser type in the software is incorrect;
8. Software control system files are tampered with or deleted;
Troubleshooting method:
1. Please confirm whether the marking card is selected correctly. For example, CO2 marking card cannot be used in optical fiber marking machine.
2. Whether the selection of the laser type in the software matches the laser type, IPG should be selected for non-tunable pulse width laser, JPT or IPG-M can be selected for tunable pulse width laser;
3. Check the signal cable (DB25) and power cable from the control card to the laser;
4. Check whether the laser power supply is intact (use a multimeter to test the output of the switching power supply)
5. It is strongly recommended to use genuine marking cards and marking software;
6. Pay attention to the work light on the marking card;
7. If the marking software is Golden Orange software, please check whether the plug/markcfgo file related to the marking card has been deleted or tampered with; Since the file does not have a suffix, anti-virus software or viruses may delete and tamper with it, after being deleted, the marking card uses the default configuration parameters of the software, which may not be consistent with the existing parameters; After it is deleted or tampered with, please re-check and set the marking card software configuration parameters; The most direct way is: Reinstall the software!
What laser marking machine should be used for jewelry marking?
For jewelry marking, fiber or UV laser marking machines are recommended due to their high precision and minimal thermal impact, suitable for fine marking.
What kind of laser marking machine should PET packaging bottle line choose?
For PET packaging bottle production lines, CO2 laser marking machines are recommended as they are designed for non-metallic materials, offer high speed and precision, and do not damage the PET surface, making them ideal for high-speed production lines.
What are the advantages and disadvantages of fiber laser marking machine, CO2 laser marking machine, ultraviolet laser marking machine, blue light laser marking machine?
Fiber Laser Marking Machine
Pros: High precision, fast speed, long lifespan, low maintenance (metals/hard materials).
Cons: Poor performance on non-metals.
CO2 Laser Marking Machine
Pros: Ideal for non-metals (plastic/wood/glass), low cost.
Cons: Lower precision, inefficient on metals, high power consumption.
UV Laser Marking Machine
Pros: Ultra-fine marks (cold processing), suits sensitive materials (e.g., electronics).
Cons: Expensive, complex maintenance.
Blue Laser Marking Machine
Pros: High absorption (reflective metals like copper/gold), precise.
Cons: Limited applications, higher cost.
What Materials Are Suitable for UV Laser Marking Machine?
Applicable Materials:
Plastics (ABS, PC, PP, etc.)
Glass (fine marking, crack-resistant)
Ceramics (thermal damage-free engraving)
Silicon wafers/Semiconductors (chips, electronics)
Metal coatings (e.g., anodized aluminum)
Flexible PCBs (FPC)
What Materials Are Suitable for Blue Laser Marking Machine?
Applicable Materials: Highly reflective metals
Copper, gold, silver, aluminum, etc.
Precision electronic components
PCB boards, flexible PCBs
Special plastics
Such as LCP (liquid crystal polymer), PEEK (high-temperature resistant plastic)
Coated materials
Electroplated parts, anodized aluminum
Features:
High absorption rate: Blue light (450nm) is more easily absorbed by reflective metals, reducing energy waste.
Precision marking: Suitable for tiny components and the precision electronics industry.
Low thermal impact: Minimizes the risk of material thermal deformation.
Unsuitable Materials:
Common non-metals (e.g., wood, ordinary plastics) – Low absorption rate, poor results.
Frequently asked questions about the business
What are your terms of payment?
100% or 40% prepaird before production, balance payment before shipment. (Negotiable）
Bank Wire, Paypal, Western Union, Credit Card, Alibaba.
When will the goods be delivered after payment?
Machine will be sent out 7-10 working days after receiving the payment.
By Express: 6-10 days.
By Sea: 30-45 days. (Recommended)
In what package will the machine be shipped to me?
International standard plywooden case.
How long is the warranty on the machine?
Whole machine has a warranty period of 24 months since the production date.
I've never worked with machines before. Do you have a training program?
1~3 working days training free of charge in factory or online training via TeamViewer, Skype, WeChat, FB.
Ask a question
If you still have questions, please contact us for more help.